Complete Independence Services

Supported Living

We are passionate about promoting and ensuring that deaf, disabled and elderly people can have full access to all services they need, feel like valued members of their community and able to live Independently.

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Complete Independence is a provider of support services for deaf, disabled and elderly people throughout the UK.

Our support workers aim to provide a flexible service and help you to live independently and avoid isolation in your day-to-day life.

Empowering you to live independently by giving you the extra support that you may need. Our services can support you within but are not limited to:

Mental health support

Managing and building positive mental health practices that you can utilise on a day-to-day basis.

Learning difficulties

Making services and society accessible by providing tools to maximise your understanding

Disability support

Supporting people both in the home and within the community to help them continue to live independently and make their own life choices.

End-of-life support

Our support workers will work alongside people who are in the last months or years of their life, providing high-quality support, and ensuring comfort and dignity are at the forefront of the service. 

Deafblind support

Our support workers are trained in communicating with Deafblind people and those with visual loss/impairment. Support can help Deafblind people feel part of a community. 

The number of support hours can vary; the hours can be used on an ad hoc basis, daily, or weekly support at a time and place of your choice.

Where we can offer support:

  • Providing accessibility 
  • Social events
  • In the home 
  • Doctors appointments

What we can support you with:

  • Developing life skills, e.g. budgeting 
  • Travelling 
  • Managing appointments 
  • Domestic duties
  • Social events 
  • Education and career
  • Managing emotion 
  • Financial matters
  • Managing paperwork and correspondence
  • Family support
  • Structure and routines
  • Making important decisions and life choices
  • The transition from school or college to work

Role Models

Our role models work alongside Deaf and disabled people to support them in making healthy and positive lifestyle choices. They act as positive role models as they prepare young Deaf and disabled people for adult life.

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Role models can help young Deaf and disabled people to avoid the negative social experiences that deafness can bring, whilst helping them navigate some of the hardest years of their lives. 

Our role models work alongside our clients to guide them through their transition into adult life, helping them with employment and training opportunities, life skills and building strong and healthy relationships with themselves and others. 

Direct Payments

The Direct Payments scheme is a UK Government initiative that allows you to receive a personal budget from your council to help you pay for the care and support you need day-to-day. 

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It gives you more flexibility, control and choice over arranging your support than if you were to take the traditional route of it being arranged by your council.

It allows you full responsibility of your care by either employing a personal care assistant or commissioning services for yourself. 

This scheme is available in England, Scotland and Wales. However, if you live in Scotland or Wales, you will need to contact your council directly. To be eligible, you must also be over the age of 16 and have been assessed by social services.

You can use a direct payment for a variety of things, such as services, equipment or activities that meet your social care needs. 

Like many people, you may decide to choose a support provider, like Complete Independence, to take on all the employment duties and responsibilities and include this in the amount it charges.

At Complete Independence, we can assist you with managing support, timesheets, and the administrative load to make the support provision as seem as manageable as possible.

Befriending

Befriending offers supportive, reliable relationships through befrienders to people who would otherwise be socially isolated. Befriending often provides people with a new direction in life, opens up a range of activities and leads to increased self-esteem and self-confidence.

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Deaf and disabled people: 

At Complete Independence, we have an amazing support team who are here to talk, laugh and build lasting friendships with you. As a deaf or disabled person, it can sometimes feel isolating and lonely if you do not feel you have anyone to talk to, or do not have access to social events and groups. That’s why we offer our befriending service where you can have some regular company, either by phone, text message, email, or face to face. 

Elderly: 

Here at Complete Independence, we believe that everyone should be able to lead full and independent lives, no matter their age. No one should feel lonely or isolated, so we decided to offer a befriending service. Whether it’s a phone call for you to talk over the events of your day or a face-to-face meet-up with one of our team members, we are here to help you live your life to the fullest.  

Access to Work

We understand that acquiring and then maintaining a job, whether that be full-time or part-time, can be difficult. Here at Complete Independence, we aim to work with our clients to support them on their employment journey and provide them with a high-quality service whilst in employment.

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Aimed at supporting deaf and disabled people to take up and remain in work, Access to Work (ATW) is a government programme that offers support based on your needs, which may include a grant to help cover costs of practical support in the workplace.

There is a wide variety of support available through us, including, but not limited to, a communicator, a support worker or a job coach. 

If you believe that you are in need of support within your workplace that isn’t covered by reasonable adjustments from your employer, you will firstly need to apply to Access to Work. This can be done in several ways and we are here to guide you through the process.

We are able to provide a variety of services to those in receipt of an Access to Work grant. 

Access to Work provides personalised support to a wide range of deaf and disabled people, from people in paid employment to someone doing a job interview. 

Whether you have been in the role for a while, or just starting a new job, we are able to help.

To find out more about Access to Work, check out this page at Complete Communication.

Our services can be funded in numerous ways

Private funding

All of our services can be funded privately. To discuss a bespoke package or to find out more about our costings, please get in touch.

Government and Social Care funding

Direct Payments

All of our services can be funded by Direct Payments. The Direct Payments scheme is a UK Government initiative that allows you to receive a personal budget from your council to help you pay for the care and support you need day-to-day.

This scheme is available in England, Scotland and Wales. However, if you live in Scotland or Wales, you will need to contact your council directly. To be eligible, you must also be over the age of 16 and have been assessed by social services.

Social Services

You might be eligible for the local council to pay towards the cost of your social care if you have less than £23,250 in savings (called the upper capital limit, or UCL).

Exactly how much your council will pay depends on what care you need and how much you can afford to pay.

Continuing Healthcare Funding

Some people with complex support needs which include significant healthcare needs, may qualify for funding from their local Health Authority. To qualify for Continuing Health Care funding, the person must meet certain criteria, and this is usually jointly assessed by a Social Worker/Health Care Professional.

To discuss funding options with a member of the team, or to receive a no-obligation costing, please email ContactUs@completeindependenceltd.com.

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